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Natera

We are a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.

Senior Product Manager, Conversational AI – Voice Automation

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2004H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

33 days ago

Salary

$120.1K - $150.1K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

• Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives • Identify and prioritize high-value voice automation opportunities • Collaborate with engineering and design teams to define product requirements and deliver scalable AI voice solutions • Evaluate and integrate third-party technologies to accelerate development and improve performance • Develop and track success metrics to measure impact and identify continuous improvement opportunities • Partner with business and operations teams for seamless adoption and workflow integration of new AI features • Stay ahead of emerging trends in Generative AI and voice UX

Job Requirements

  • Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products
  • Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures
  • Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic
  • Demonstrated ability to translate business needs into AI-driven solutions
  • Proven record of driving transformation through AI innovation
  • Excellent cross-functional collaboration skills
  • Highly analytical with strong problem-solving skills
  • Bachelor's degree in computer science, engineering, business or related field; 5+ years of experience in software development or digital product management

Benefits

  • Comprehensive medical, dental, vision, life and disability plans
  • Free testing for Natera employees and their immediate families
  • Fertility care benefits
  • Pregnancy and baby bonding leave
  • 401k benefits
  • Commuter benefits
  • Employee referral program

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