• Lead, mentor, and develop a team of Solutions Consultants, supporting career growth, skills development, and onboarding • Conduct regular coaching sessions, field observations, and performance feedback • Ensure SCs are proficient in relevant industry use cases, Sprinklr capabilities, and new product enhancements • Partner with sales teams to qualify, shape, and support customer opportunities • Serve as a strategic solutions advisor on high‑priority deals, guiding SCs on discovery, solution design, demos, and value articulation • Collaborate with Sales, Marketing, Customer Success, and Product to ensure alignment on messaging, positioning, and solution strategies • Support team readiness by organizing training sessions, sharing best practices, and developing reusable assets • Maintain awareness of emerging trends in AI, conversational technologies, unified customer experience management, and social, marketing, and service technologies • Coach SCs on how to translate these trends into customer‑relevant insights and solution narratives