• Analyze customer activity data to identify current or potential threat-related events, behaviors, and patterns • Coordinate with customers to determine areas of specific interest and concern upon which to focus investigations • Prepare and deliver reports, using metrics and data visualizations, to effectively communicate discoveries to customer • Develop recommendations to address and remediate threat discoveries, and proactive measures to promote a secure customer environment • Establish and secure trust with clients by maintaining privacy, confidentiality, and objectivity for all interactions with the customer and their data