• Define and execute product strategy for AI and analytics capabilities within the TigerConnect platform • Develop comprehensive product requirements, user stories, and acceptance criteria for AI-powered features • Create and maintain a product roadmap that balance innovation with customer needs and business objectives • Design analytics frameworks that enable customers to measure outcomes and demonstrate ROI • Partner with engineering to evaluate AI/ML technologies, architectures, and implementation approaches • Identify and prioritize opportunities to apply AI and machine learning to healthcare workflow challenges • Research emerging AI technologies and assess their applicability to healthcare use cases • Design intelligent automation solutions that improve efficiency and reduce manual effort • Develop data-driven insights capabilities that enable better decision-making for healthcare organizations • Establish governance frameworks and best practices for responsible AI deployment in healthcare settings • Lead development of agentic AI capabilities including autonomous workflow automation, intelligent assistants, and multi-step decision-making systems that can independently complete complex healthcare tasks • Develop rigorous business cases including financial analysis, market sizing, and competitive assessment • Create ROI models and value propositions that resonate with healthcare executives and procurement teams • Define success metrics and KPIs for AI and analytics products • Monitor product performance and iterate based on usage data and customer feedback • Drive cross-functional alignment across Product, Engineering, Sales, Marketing, and Customer Success teams • Conduct customer discovery to understand pain points, workflows, and unmet needs • Lead user research activities including interviews, surveys, and usability testing • Develop and execute pilot programs to validate product concepts with early adopter customers • Synthesize customer feedback into actionable insights while maintaining strategic product direction • Build strong relationships with key customers and serve as a trusted advisor on AI and analytics topics