T3 Service Group is an organization dedicated to transforming the skilled trades industry.
Senior IT Helpdesk Manager
Location
Colorado
Posted
28 days ago
Salary
$100K - $110K / year
Job Description
Job Requirements
- High School Diploma or GED required
- Bachelor’s degree in Computer Science, Information Technology, or related field preferred
- 5+ years of IT support experience, including at least 2 years in a leadership role
- Proven experience managing Helpdesk teams in a multi-site or enterprise environment
- Demonstrated expertise in: Exchange Online administration, Microsoft Teams management, SharePoint permissions and governance, Azure AD / Entra ID user management, Microsoft 365 licensing structures
- Demonstrated success improving SLAs and service performance metrics
- Strong knowledge of IT security best practices, policies, and procedures
- Ability to travel up to 10% nationwide
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Paid Wellness Time
- Growth opportunities within a rapidly expanding national organization
- Collaborative leadership team that values innovation and operational excellence
Related Guides
Related Categories
Related Job Pages
More IT Support Jobs
About Layer27Layer27 is a managed IT services and security provider (MSP/MSSP) based in Durham, NC, serving businesses in healthcare, legal, and professional services. We take a security-first, cloud-forward approach to everything we do. Our team lever...
IT Manager
Opennetworks (Pty) LtdAfrica’s leading and most certified Google Premier Partner with over 20 years of experience in ICT.
IT Manager managing IT operations and security for a healthcare technology company
Senior IT Manager managing IT systems and security for a healthcare startup
IT Specialist – Mobility Engineer
CompQsoftDigital Transformation Partner: We build, modernize, & manage mission-critical systems to create competitive advantage.
IT Specialist supporting mobile computing devices for DLA.
