• Responsible for the technical configuration and administration of system, utility, database, and application software technology used within the IT organization. • Maintains overall system environment including monitoring and tuning of performance and capacity. • Creates and maintains documents and diagrams depicting system architecture, processes, and related IT functions. • Provides general support and troubleshooting on assigned software systems and their integration into the infrastructure environments. • Assists with disaster recovery preparedness and testing of applicable technology. • Analyzes, troubleshoots, and documents issues with application lifecycle management systems and other third-party applications used in support of application development.