Patient Financial Services Representative

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemoteSeniorTeam 10,001+Since 2004H1B SponsorCompany SiteLinkedIn

Location

Minnesota

Posted

32 days ago

Salary

$18 - $27 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Managing and resolving high volumes of accounts for services provided by Essentia Health • Acting as the primary contact for patients to discuss outstanding statements • Providing support for insurance, coding, registration, financial assistance, and billing issues • Conducting routine account analysis to evaluate, develop, and implement action plans with patients • Follow-up with delinquent accounts and payment plans • Handling incoming patient mail and inquiries via written communication

Job Requirements

  • Experience with handling cash payments
  • Experience with self-pay collections
  • Exceptional customer service skills
  • Knowledge of utilizing office equipment (computers, software applications, printer, FAX, copier, and billing programs)
  • Preferred: Experience in customer service, call center, and/or collections

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • 401(k) plan with employer contributions
  • training and educational programs
  • flexible scheduling
  • generous time off
  • wellness resources

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