• Build a best-in-class contracting engine capable of onboarding high-volume agencies efficiently • Manage carrier appointment submissions and approvals • Ensure licensing compliance across all states • Develop standardized onboarding workflows for agencies • Implement digital contracting systems and automation tools • Serve as operational liaison to carrier contracting departments • Negotiate onboarding processes and escalation protocols • Maintain carrier grid accuracy and hierarchy integrity • Protect top-level contract positioning • Ensure all contracting aligns with state DOI requirements • Maintain E&O verification tracking • Oversee AML, anti-rebating, and suitability compliance processes • Audit contracting structures to protect override streams • Implement CRM and contracting tracking dashboards • Develop KPI metrics including time-to-contract, error rates, approval cycle time, and licensing lapse risk • Create SOP documentation for scalability • Hire and manage contracting support staff as needed in the future • Develop performance standards and accountability metrics • Train agencies on onboarding expectations and compliance requirements