• Create go‑to‑market, launch readiness, and program implementation plans based on business needs. • Lead all aspects of **HQ-level project/account management.** • Engage daily with Google and other corporate stakeholders to provide program updates, address escalations, and ensure seamless execution of client priorities. • Effectively use knowledge of wireless, CE/mobile, and client strategy to support the successful deployment of client programs and corporate initiatives. Involve marketing, operations, product, training, analytics, and administrative resources as needed. • Provide feedback on the effectiveness of program strategies, training initiatives, GTM plans, and operations to Google and internal Program Managers. Ensure feedback reflects accurate KPI analysis and insights from cross‑functional support. • Maintain and grow program impact by improving operational efficiency, training adoption, and performance metrics across all supported markets. • Achieve program results while optimizing cost of delivery, resource allocation, and budget utilization. • Support training and enablement initiatives by coordinating communications, assets, certification programs, dashboards, and adoption metrics. • Develop and maintain governance systems—including dashboards, project plans, KPI scorecards, and funding trackers—to support program visibility and decision-making. • Respect program and company budgetary guidelines; manage MDF/trade fund processes in accordance with internal and client requirements. • Proactively communicate with key principals and stakeholders regarding performance, program needs, risks, and cross‑functional dependencies. • Seek assistance from senior leaders to understand program strategy and successfully develop or deliver executive-level presentations for client objectives. • Provide timely and accurate information to all stakeholders, including KPIs, risks, trends, and performance drivers. • Maintain current distribution, market, and program performance information across all assigned accounts. • Regularly review dashboards and reporting for accuracy, performance insights, and program impact. • Proactively share client and program intelligence with other team members to strengthen organizational capability. • Develop strategic program plans that support client priorities and long‑term growth goals. • Utilize project management tools and communication platforms to execute program deliverables efficiently; continuously strengthen personal skill levels across required technologies. • Contribute to the development, refinement, and successful execution of training programs and GTM initiatives. • Provide feedback to the Program Manager on organizational capability and operational improvement opportunities. • Supervise, monitor, and evaluate the personal development of all direct reports and establish performance agreements. • Be responsible for special projects upon request.