Bodily
A Resource for Women's Bodies and Maternal Health
Senior/Director of Operations – Fulfillment & Logistics
Location
United States
Posted
18 days ago
Salary
$70 - $110 / hour
English
Job Description
• We're looking for an experienced operations leader to own fulfillment, logistics, and retail compliance across all three of our sales channels.
• This is a project-based engagement focused on strengthening our operational infrastructure as we scale our retail and marketplace presence.
• This is a hands-on, decision-making role — not advisory or strategic consulting.
• You'll be the person accountable for product getting to the right place, on time, in compliance, across every channel.
• Full strategic and operational ownership of our 3PL relationship. SLAs, performance, cost management, and quality across DTC, Amazon, and retail fulfillment.
• Ensuring flawless pack-out, accurate EDI documentation, and full compliance with big-box retailer routing and packaging requirements.
• Inventory replenishment, shipment planning, and FBA compliance.
• Managing the co-manufacturing relationship for a functional beverage SKU in mass retail — forecasting, production scheduling, and quality.
• Working closely with an offshore fulfillment operations coordinator and collaborating with our production and finance teams on cross-functional operations.
Job Requirements
- You've personally managed EDI-based fulfillment to a major big-box retailer — Target, Walmart, Costco, or equivalent. You know what routing guides, chargebacks, and vendor scorecards mean because you've lived them.
- You've managed a 3PL at a strategic level. Not just day-to-day coordination — you've held a 3PL accountable, negotiated SLAs, and known when something was going sideways before it blew up.
- You have consumer products experience. You understand the pace and constraints of a growth-stage business.
- You're comfortable being the most senior operations person in a lean company. No team underneath you. You're both the strategist and the executor with offshore fulfillment & logistics support.
- You're calm under pressure. You don't need perfect systems to function. You can walk into complexity and create order without breaking what's already working.
- You can hit the ground running. Minimal onboarding. You've done this before.
- Nice to have: Experience with soft line goods or food/beverage products.
- Familiarity with Cin7 or similar inventory management systems.
- NYC-based for occasional in-person collaboration.
Benefits
- This is a project-based contract role. Compensation range: $70–$110/hour, commensurate with experience.
