• Architect and scale full-stack automation frameworks (Java/Kotlin) across CRM, BSS, and OSS stacks. • Drive E2E validation for UI, API, and backend layers to ensure seamless CI/CD integration and zero-defect delivery. • Pioneer testing strategies for Generative AI and LLMs. • Develop rigorous frameworks to mitigate hallucinations, bias, and toxicity, using advanced prompt engineering to align model outputs with business safety standards. • Act as the primary technical authority for field escalations. • Conduct deep-dive root-cause analysis on production issues and distill complex technical findings into actionable insights for executive stakeholders. • Architect and execute end-to-end test strategies across the GFiber software ecosystem, ensuring rigorous quality standards throughout the entire SDLC. • Orchestrate complex integration testing for critical business systems, including CRMs (Salesforce), OSS, Billing, and Provisioning, to ensure zero-defect transitions across the customer lifecycle. • Design specialized QA frameworks for Generative AI and LLMs, utilizing advanced prompt engineering and evaluation metrics to mitigate hallucinations, bias, and toxicity while ensuring alignment with core business logic.