• Responsible for application onboarding for multiple projects within IAM space • Responsible for requirements from various stakeholders and also able to manage stakeholders’ expectations • Must be able to perform data analysis. • Document functional and non-functional requirements • Work with other team members to prioritize and manage the backlog • Work with the application teams and technical team to review the requirements • Document test cases and test scenarios and work with the application teams to co-ordinate UAT testing • Maintain and provide timely status reporting to the leadership • Identify process gaps and create process improvement documents and communicate the same to the application teams • Work with the EIS communications team to draft communications and to also lay out the communication plan and schedule • Lead and participate in meetings and provide guidance and expertise in support of strategic company initiatives • Gain a deep understanding of user experience and interactions with the products supported to identify and fill solution gaps to improve user experience • Must be able to engage with infrastructure professionals, pose intelligent and probing questions, plan, perform and manage security administration, provide accurate and detailed information, and quickly learn key concepts of how a technology operates including its control strengths and weaknesses.