• Partner cross-functionally with Engineering and Product to stay ahead of new features and roadmap updates, translating insights into actionable enablement for the Sales Development team • Set up new features, products and playbooks within the Nooks platform to ensure improved efficiency within the sales teams + build best in class process for our customers • Utilize analytics and data to report on improved efficiencies and impact to increased pipe generation across the GTM function • Provide product feedback and ideas to our product/engineering team on an ongoing basis to help contribute to the vision and value of Nooks for our customers • Partner with sales enablement to put together new playbooks and enablement content on how best to utilize all connecting technology in the GTM org • Identify and resolve process bottlenecks, data issues and inconsistencies in process, systems and strategy