• Collaborate with Salesforce Systems and RevOps to define and document business requirements, drive UAT, and uphold strong data hygiene standards. • Partner with Renewal Sales to optimize system workflows, drive improvements and ensure processes scale efficiently as the business continues to grow. • Work cross-functionally to improve Renewals outcomes through process redesign, enhancements, and systems-driven initiatives. • Develop and monitor key operational metrics to identify inefficiencies and opportunities within the Renewals workflow; translate insights into actionable recommendations and drive execution with partners. • Own and govern Renewals-related Sales Policies, ensuring clarity, compliance, and consistent application globally; manage documentation and run routine audits to ensure adherence. • Champion and model Samsara’s cultural principles while helping scale a high-performing global Renewals organization.