Belle

Belle provides health plan members with in-home foot care - improving whole health from head to toe.

Operations Supervisor

OperationsOperationsFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

22 days ago

Salary

$60K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Lead technician hiring and onboarding in partnership with centralized recruiting and training teams • Conduct field-based shadowing and provide real-time coaching • Facilitate technician check-ins and performance reviews • Support technicians in meeting certification and compliance requirements • Foster a connected and motivated team culture with ongoing engagement initiatives • Provide proactive coaching on hospitality, documentation, attendance, and professionalism • Monitor KPI’s such as attendance, appointment fulfillment, and CSAT • Ensure proper execution of Belle’s care model and scope of practice • Manage documentation audits and follow up on quality concerns • Track technician availability and support schedule optimization • Report safety concerns, policy violations, or compliance issues as needed • Collaborate with HR, Compliance, and Member Experience teams on escalations

Job Requirements

  • Bachelor’s degree in Business, Healthcare, or a related field preferred
  • 2+ years prior experience managing a field-based or remote team (healthcare, retail, or service industries ideal)
  • Strong people leadership and coaching abilities
  • Highly organized, tech-savvy, and action-oriented
  • Excellent communication skills — clear, direct, and compassionate
  • Familiarity with scheduling, attendance, or workforce tools is a plus
  • Resides in Georgia and able to travel locally to support CHWs in the field (15–25% expected)

Benefits

  • Competitive compensation based on experience
  • Health, Dental, and Vision Insurance
  • 401k
  • PTO, Sick, and Paid Holidays
  • Opportunity for significant career growth and expansion of responsibilities

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