• Serves as the primary day-to-day contact for assigned accounts • Manages account execution, timelines, and deliverables end to end • Leads client communications, status updates, and performance discussions • Develops and presents reports, insights, and recommendations • Coordinates with cross-functional teams to meet client needs and expectations • Identifies risks, resolves issues, and adjusts plans to ensure successful outcomes • Supports account growth through retention, renewals, and expansion opportunities • Contributes to account strategy, planning, and new opportunity discussions