Make-A-Wish America
Together, we create life-changing wishes for children with critical illnesses.
Senior Director, Strategy & Innovation
Location
United States
Posted
26 days ago
Salary
$152K - $160K / year
Bachelor Degree12 yrs expEnglish
Job Description
• Lead the design, refresh, governance, and enterprise-wide communication of the multi-year Enterprise Strategic Plan, ensuring clarity, alignment, and sustained focus across all levels of the organization.
• Oversee the development and alignment of the Annual Operating Plan and enterprise performance indicators, ensuring strategic priorities translate into executable goals and measurable outcomes.
• Maintain visibility into organizational priorities, initiative interdependencies, and resource capacity to support informed decision-making and enterprise-level tradeoff discussions.
• Facilitate the Strategic Planning Council (SPC) by establishing meeting cadence and agendas; developing executive-ready materials and presentations (including internal and external business reviews); facilitating discussions with ELT, SPC, and LCLT leadership; and delivering clear pre- and post-meeting communications, decisions, and follow-ups.
• Deliver quarterly and annual strategic and operational performance reviews for senior leadership and the Board, translating complex data into clear insights, risks, and recommendations.
• Establish and sustain enterprise governance frameworks that ensure disciplined prioritization, initiative alignment, and accountability across functions and leadership forums.
• Guide senior leaders through strategic scenario modeling, long-range planning, and complex decision-making, supporting organizational alignment during periods of change and transformation.
• Translate environmental insights, organizational data, and strategic analyses into clear, compelling narratives tailored for diverse audiences, including All Staff, SLT/Director forums, SLT and ELT meetings, and other enterprise leadership venues.
• Lead the creation of executive-ready materials, strategic narratives, presentations, and decision frameworks that support alignment, transparency, and effective leadership communication.
• Partner across departments to drive shared understanding of enterprise priorities and ensure operational plans, functional strategies, and investments reinforce organizational objectives.
• Oversee the development and use of dashboards, KPIs, and performance management tools that enable data-driven decision-making and ongoing visibility into strategic progress.
• Implement structured change management practices to support adoption, sustainment, and enterprise-wide engagement with strategic priorities and transformation initiatives.
• Provide strategic and operational support to the Belonging & Community Council, including end-to-end meeting preparation, facilitation, development of materials, and post-meeting documentation and communications; ensure alignment with enterprise strategy and consistency with other governance councils.
• Support and coordinate People and Wish subgroups by aligning inputs, tracking action items, and ensuring clear communication, follow-through, and integration with broader enterprise priorities.
• Lead, develop, and support members of the Strategy team by setting clear expectations, prioritizing work, and managing performance, growth, and professional development.
Job Requirements
- Bachelor's degree or equivalent work experience is required.
- 12+ years of experience with 7+ years experience in strategy, business transformation or organizational planning.
- 5+ years of people management experience required.
- Experience leading enterprise-wide strategy development and execution required.
- Experience working in a nonprofit, matrixed and/or federated organization preferred.
- Demonstrated success influencing executive stakeholders and driving cross-functional initiatives.
Benefits
- Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
- Competitive compensation with annual incentive potential
- Health Savings Account and Flexible Spending Account Options
- Health Reimbursement Account fully funded by Make-A-Wish America
- Short Term Disability*, Long Term Disability* and Life Insurance
- Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
- 401(k) Retirement Savings Plan with 5% match after one year of service
- Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
- The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
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