AI-Led CX Transformation: Customer Smiles. Delivered at Scale.

Value Consultant

ConsultantConsultantFull TimeRemoteTeam 201-500Since 2011H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

23 days ago

Salary

$140K - $160K / year

Bachelor Degree4 yrs expEnglishTableau

Job Description

• Analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable benefits. • Be a key player in executive-level conversations, helping customers and prospects make informed purchasing and renewal decisions based on data-driven insights. • Play a crucial role in helping customers see the tangible value of our platform, driving adoption, renewals, and revenue growth. • Leverage data and insights to ensure customers maximize their investment, while empowering Sales and Customer Success teams to make stronger, more value-driven business cases.

Job Requirements

4+ years of experience in Value Engineering, Sales Consulting, Customer Success, Business Consulting, or Financial Analysis in a SaaS environment.
Strong preference for candidates with experience in UCaaS, CCaaS, Telecom, CX or related industries.
Strong financial modeling and data analysis skills (ROI, TCO, cost-benefit analysis).
Ability to extract and interpret customer data to create compelling business cases.
A background in crafting and delivering compelling presentations and business case artifacts (internally or externally facing)
Strong Executive presence
Experience collaborating with Sales, Customer Success, and Finance teams in a SaaS company.
Familiarity with CRM and analytics tools (Salesforce, Tableau, Excel, Looker, or similar).
Strong problem-solving skills with a customer-first mindset.
Proven ability to develop scalable tools, dashboards, and frameworks that drive value engineering initiatives.
A self-starter who takes initiative, wants to help build out the Value Engineer function, is creative, collaborative, and thrives in a fast-paced work environment