• Oversee the full order-to-cash (O2C) processes (including billing and collections), ensuring accuracy, timeliness, and compliance. • Own and optimize ASC606-compliant revenue recognition processes and workflows. Advise on revenue impact of complex contracts and contract modifications in a subject matter expert capacity. • Partner with Data Analytics to align billing and revenue data with forecasts, ARR/MRR metrics, and cash flow projections. • Establish and monitor KPIs around billing accuracy, DSO, and cash conversion efficiency. • Build and maintain systems and processes that support SaaS business models, including subscriptions, renewals, and usage-based pricing. • Ensure high-quality data flow between CRM (Salesforce), billing platforms (e.g. Payfac, ISO), and ERP (e.g., NetSuite). • Lead system integrations and automation initiatives to improve scalability and data integrity and transparency, coming up with creative solutions and continuously challenging status quo. • Evaluate and implement financial technology tools to streamline financial reporting and operations. • Design and document robust internal controls and workflows across financial operations. • Lead and mentor a high-performing team. • Partner with Sales, Customer Success, Legal, and RevOps to support growth and product portfolio expansion, optimize contracting flow, invoicing accuracy, and collections efficiency. • Serve as a key liaison between Finance and other operational departments. • Drive operational readiness for scaling (e.g., new products, pricing models, international expansion). • Provide strategic insights into cash management, working capital, and operational efficiency. • Support audit readiness and compliance initiatives.