Epicor logo
Epicor

We’re the essential partner to the world’s most essential businesses.

Senior Director of Consulting Operations – Planning

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000Since 1972H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

29 days ago

Salary

$192K - $327K / year

Seniority

Senior

Bachelor Degree12 yrs expEnglish

Job Description

• Own enterprise-wide resource strategy, capacity planning, utilization optimization, and operational best practices for Consulting Services. • Lead FY planning initiatives related to capacity, margin improvement, and delivery optimization. • Own governance forums related to strategic programs and prioritization of resource investment in resourcing, utilization, and workforce planning. • Drive executive dashboards and insights tied to the overall health of Consulting Services. • Own the end-to-end Consulting systems landscape, including PSA, SOW automation, forecasting, etc. • Oversee enterprise assignment and scheduling processes in Certinia. • Establish standards for skills data accuracy and maintenance.

Job Requirements

  • 12+ years in professional services operations, RMO, or strategic planning.
  • Deep experience with PSA systems (Certinia preferred).
  • Strong analytical and executive storytelling capabilities.
  • Proven ability to influence across Sales, Delivery, and Finance.

Benefits

  • Comprehensive health and wellness benefits designed to support your overall well-being.
  • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Comprehensive support for international relocations and permanent residency processes.

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