• The Director, Meeting Services Speaker Bureau is responsible for the management of team members and Clients under the supervision of the VP, Meeting Services. • Responsible for achieving financial objectives by accurately forecasting hours for themselves and team members assigned and pass-through costs on assigned projects. • Lead a high volume of bureau business within and manage clients for logistics projects. • Partner with development as the SME in Speaker Bureaus and drive new builds of portals as needed for clients including workflows, dashboards, recommended reports and compliance gates. • Analyze existing business and make recommendations for streamlining and improvements to process. • Lead discovery meetings with new clients, gather client company guidelines and write recommended business rules and SOP for internal Team to follow. • Responsible for strategic planning, organizing, and onboarding of live and high-quality virtual Speaker Bureau meetings with multimedia components. • Manage technology vendor, schedule and execute rehearsals to ensure all parties are prepared for success. • Attendee management and communication; offer guidance to clients and attendees with confidence as to the best format and meeting timings. • Ensure the highest standards of quality control of client materials and develop best practices protocols for project teams to facilitate such quality control.