• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue • Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation. • Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts. • Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers • Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration • Update and manage internal hardware and software lab infrastructure, both in office and remote kits. • Coordinate and participate in new product testing activities. • Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams • Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)