• Responsible for defining and developing business plans, processes, policies, roles and responsibilities, communication, and performance metrics. • Duties may include developing strategic plans and transition plans, conducting research and analyses of business practices, performing cost/benefit analyses, implementing process improvements; designing and implementing communication strategies and plans; and facilitating organizational change to improve organizational performance and service levels. • Provide testing support that ensures that the needs of the functional business owner are satisfied, defects and suitability concerns from the end user are identified, and requirements are met. • Participate in Integrated Product Teams (IPT), management, and leadership discussions, meetings, and conferences to support testing and evaluation efforts. • Analyze the project’s Functional Requirements and Business Processes to accurately write appropriate test cases. • Report potential defects. • Participate in system(s) informal/formal Test Readiness Review (TRR) and System(s) informal/formal Production Readiness Review (PRR).