Senior Field Support Technician
Location
California
Posted
15 days ago
Salary
$79K - $118K / year
High School6 yrs expEnglish
Job Description
• Provide customer support through the performance of installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of Rockwell equipment and systems.
• Program PLCs and HMIs systems for new or modified equipment utilizing RSLogix 5, 500, 5000, FactoryTalk Studio software, Studio5000, ControlLogix and CompactLogix.
• Program and commission AC and DC drive on web handling systems.
• Maintain automation and equipment including working with voltages up to 600VAC and 800 VDC.
• Troubleshoot problems, identify, and implement new or amended system functionality, identify operational process gaps, and take corrective actions.
• Execute initiatives supporting our automation strategy, manage operating workflows and progress continuous improvement opportunities.
• Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).
Job Requirements
- High School Diploma or GED
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- The ability to travel up to 50% of the time.
- A valid drivers license.
- 6+ years of related experience in Low or Medium Voltage Drives, HMIs, Small and Large controllers
- Experience working with sales and business leads to identify new contract opportunities and ensuring customer satisfaction of service offerings.
- Experience with networks including EtherNet, ControlNet, and DeviceNet
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
