• Handle inbound and outbound sales calls every day with urgency, care and expertise in order to convert potential customers into subscribers. • Properly utilize the provided hardware and software such as laptops, headsets, Salesforce CRM, Microsoft applications, and Five9 adapter to properly document sales calls and activities. • Generously listen, seek solutions, establish value, make a strong recommendation, and overcome objections as part of every sales process to achieve sales goals and best protect our customers. • Exhibit a high standard of personal and professional ethics while simultaneously achieving excellent results and performing to levels of reward, recognition, and promotion. • Enact a strong work ethic to complete or exceed handling of least 75 Sales calls in an 8.5 hour shift. • Flexibility to work weekends, evenings, and holidays as required.