Senior Program Manager
Location
United States
Posted
25 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishGo
Job Description
• Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
• Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
• Liaising with local HSP experts, maintaining good relationships and open communication.
• Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
• Ensure smooth handovers to BAU operations.
• Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
• Creation of processes and GAP analysis for your customers.
• when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
• Additional duties as assigned.
Job Requirements
- Bachelor’s or master’s degree in business or a related field.
- 5+ years of proven experience in program and/or project management.
- Demonstrated expertise in stakeholder management and Change Management.
- Proven experience leading and managing teams.
- Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Industry experience in Payroll is a requirement. Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion is a plus.
- Knowledge of ADP Solutions, their methodologies, and applications are essential for this role. Knowledge of Cloudpay and other Payroll vendors platforms are a plus.
- Strong problem-solving skills and ability to work independently.
- Exceptional verbal and written communication skills
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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