• Lead and mentor a team of 5+ engineers and support staff focused on infrastructure and workflow automation. • Collaborate with technical leads to define project scope, priorities, and technical direction. • Ensure timely, high-quality delivery of automation projects using Agile methodologies and continuous improvement practices. • Serve as the primary liaison between business stakeholders and the automation team. • Coordinate design and implementation, understand operational pain points, and develop scalable automation workflows. • Communicate product vision, progress, and outcomes to stakeholders at all levels. • Write detailed development specifications, user stories, and acceptance criteria to coordinate development tasks with the team. • Run Agile sprints for the development team. • Contribute to design documentation and architectural discussions. • Guide technical decisions involving PowerShell scripting, Microsoft Graph API, Office 365, Azure, and RESTful integrations.