ICF

We are not a typical consulting firm and our people are not typical consultants.

Research Associate, Customer Insights

Research AnalystResearch AnalystFull TimeRemoteTeam 5,001-10,000Since 1969H1B SponsorCompany SiteLinkedIn

Location

Virginia

Posted

22 days ago

Salary

$67.4K - $114.5K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Conduct background research and benchmarking related to project needs • Manage research participant recruitment • Support design of interview guides and surveys • Conduct interviews and field online surveys • Produce data summaries and basic reporting • Manage project timelines and monitor budgets • Collaborate with team colleagues and other cross-functional teams • Support efficiency of team operations and project management

Job Requirements

  • Bachelor’s degree in social or behavioral sciences or related field
  • 3+ years of professional work experience developing, designing, and conducting successful customer insights research (qualitative and quantitative) or similar projects
  • 3+ years of experience managing projects, budgets, timelines, and administration for customer insights research or similar projects
  • Experience in survey research software (Alchemer, Qualtrics) and data analysis software (SPSS, R)
  • Proficient with MS Office Applications (Word, PowerPoint, Outlook, Excel)
  • Must be able to pass a background check and drug screening

Benefits

  • Flexible workplace arrangements
  • Work-life balance
  • Donation matching
  • Volunteer opportunities
  • Tuition reimbursement
  • Access to professional development resources
  • 401k matching
  • Employee Stock Purchase Plan

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