• Drive execution for major cross-functional programs, ensuring timely, high-quality delivery. • Employ advanced forecasting, risk management, and intake strategies to mitigate potential delays and dependencies. • Quickly understand the scope, requirements, and risks associated with new and existing programs. • Be ready to dive deep into technical and operational details, rapidly get up to speed, and identify and mitigate potential risks to ensure smooth program execution; all while being able to keep the big picture in mind. • Cultivate solid relationships with stakeholders across R&D, Product, and Engineering, including senior management, collaborating on feature planning and resource allocation to ensure strategic alignment and operational efficiency. • Able to “the Toast way” and to adapt to change and iterate quickly; comfortable recalibrating plans, processes, and stakeholder expectations in complex and ambiguous environments. • Leverage your technical fluency to guide teams, establishing best practices and fostering continuous improvement all in service of reaching the teams’ most critical outcomes. Encourage innovation within program teams by setting technical fluency standards and facilitating professional growth.