• Serve as the primary strategic partner and day-to-day contact for an assigned portfolio of ecommerce clients, maintaining trusted advisor relationships • Lead weekly client strategy sessions, presenting performance insights, growth opportunities, and strategic recommendations with clarity and confidence • Develop and maintain comprehensive growth strategies that span the entire customer lifecycle, from acquisition through retention • Monitor daily account performance and pacing against revenue targets, proactively identifying areas requiring adjustment or optimization • Lead and mentor a pod of specialized marketers (media buyers, retention specialists, creative strategists), setting clear objectives and fostering professional growth • Conduct deep-dive analyses of client businesses to identify growth constraints, competitive advantages, and expansion opportunities • Collaborate with your pod to establish weekly priorities and strategic initiatives aligned with quarterly and annual growth targets • Translate complex marketing performance into clear, actionable insights that inform client decision-making and resource allocation • Manage project timelines and deliverables across multiple workstreams, ensuring consistent execution and follow-through • Anticipate client needs and proactively develop solutions before issues escalate, maintaining a calm and solution-oriented approach • Partner with internal teams across departments to leverage agency expertise and resources for client benefit • Track and report on key performance indicators including ROAS, CAC, LTV, revenue attribution, and efficiency metrics across paid media, email, and SMS channels