• Support the execution of TMF department activities related to the eTMF system and associated processes. • Assist with monitoring document flow and basic oversight activities within the eTMF system. • Support User Acceptance Testing (UAT) activities, including documentation and test execution under supervision. • Assist in creating and / or updating system-related documentation such as Quick Reference Guides. • Assist in maintaining and updating TMF reports and dashboards. • Help analyze TMF metrics and prepare summary reports for review by senior team members. • Support end‑user inquiries by assisting with ticket triage, access requests, and basic metadata corrections. • Assist with centralized mailbox monitoring to ensure inquiries are logged and routed appropriately. • Participate in department meetings and end‑user forums to build understanding of TMF systems and processes. • Follow established procedures with a strong focus on data integrity and quality.