Gartner

We deliver actionable, objective insight that drives smarter decisions and stronger performance.

Operations Specialist – Virtual Marketing Programs

OperationsOperationsFull TimeRemoteTeam 10,001+Since 1979H1B SponsorCompany SiteLinkedIn

Location

Connecticut + 1 moreAll locations: Connecticut, Texas

Posted

25 days ago

Salary

$56K - $78K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals. • Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform. • Post content on our webinar platform and gartner.com. • Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots. • Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media. • Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities. • Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms. • Collect PowerPoint presentations from presenters and provide them with final versions. • Request, add and edit standard virtual event instructional and promotional slides for presentations. • Edit scripts to align with virtual event details and promotions. • Upload presentations and promotional slides to virtual sessions platform. • Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner. • Manage promotional email requests and become a liaison to partners in Digital Marketing. • Provide key metrics and analysis based upon our event data for individual sessions. • Update registration reports on daily basis and send weekly notifications to stakeholders. • Manage preparatory sessions for our sessions with team members and internal/external presenters. • Support additional assignments to maintain consistency, promote accountability and optimize efficiency.

Job Requirements

  • Bachelor’s degree in marketing, business, or related field preferred
  • Experience with virtual platform content preferred
  • 2-3 years of marketing, operations, and/or related experience
  • Experienced user of Excel and PowerPoint
  • Familiar with Google Drive
  • Effective oral and written communication skills
  • High level of accuracy and proven attention to detail with excellent organizational skills
  • Project Manager mindset who can juggle multiple, competing priorities simultaneously
  • Process-oriented individual who looks to maximize efficiencies in new or existing procedures
  • Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
  • Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
  • Comfortable working US EST morning hours and in a remote environment

Benefits

  • Competitive salary
  • generous paid time off policy
  • charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching
  • additional benefits offered

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