• Lead and oversee day-to-day SOC operations, ensuring effective alert triage, escalation, and incident response • Serve as a senior escalation point for SOC Analysts during complex or high-impact security events • Ensure adherence to established SOPs, policies, escalation paths, and forensic procedures • Monitor SOC performance, identify operational gaps, and recommend process improvements • Provide guidance, mentorship, and operational direction to SOC Analysts • Own and manage SOC-related projects, including scope definition, execution, and delivery • Prepare, review, and own SOC project Statements of Work (SOWs) • Act as the primary client contact during SOC projects and security incidents • Drive consistent, proactive communication with clients throughout incidents and post-incident reviews • Translate technical findings into clear, executive-level and IT-level communications • Oversee configuration and tuning of alerts across SIEM, EDR/XDR, identity protection, network monitoring, and related tools • Review and validate security events to determine legitimacy and impact • Lead incident response activities through containment, remediation, and closure • Ensure all incidents, findings, and actions are accurately documented and archived • Analyze recurring attack patterns and threat trends; provide security awareness insights to clients and internal teams • Review and track MITRE ATT&CK tactics relevant to client industries • Provide feedback to improve SOC playbooks, detection rules, workflows, and automations • Collaborate with cross-functional teams to enhance overall security posture • Partner with BlueAngle leadership to evolve and enhance SOC offerings and services