SentinelOne

Secure your enterprise with the autonomous cybersecurity platform. Endpoint. Cloud. Identity. XDR. Now.

Senior Technical Project Manager

Technical Project ManagerTechnical Project ManagerFull TimeRemoteTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

35 days ago

Salary

$104K - $140K / year

Bachelor Degree5 yrs expEnglishCyber SecurityPMP

Job Description

• Act as a primary point of contact, fostering trust and rapport with the client. • Drive adoption and consumption of SentinelOne products post-sales. • Understand customer objectives and priorities and translate them into success criteria. • Manage client expectations and negotiate resolutions for complex issues. • Identify process gaps and implement SOPs for efficiency across delivery functions. • Guiding each engagement from initial scope definition and project kickoff through detailed planning, execution, and final closure, ensuring all objectives are met. • Translate customer priorities and technical requirements into actionable, measurable project deliverables. • Proactively identify, assess, and mitigate potential project risks and challenges. • Deliver regular, comprehensive, and transparent updates on project status, key performance metrics, and any necessary escalations to both our clients and internal stakeholders.

Job Requirements

  • Over 5 years of experience in a client-facing Project Management/Service Delivery role within Professional Services or a similar environment, with a proven track record of successfully managing and delivering complex technical projects, preferably involving SIEM implementations and migrations, for external clients.
  • Experience with cybersecurity solutions (Endpoint Detection & Response (EDR), Extended Detection & Response (XDR), SOAR) is highly desirable.
  • Solid understanding and practical experience with project management methodologies (e.g., Agile, Scrum, Waterfall).
  • PMP, PRINCE2, or equivalent certification is a strong plus.
  • Ability to understand complex technical concepts and communicate them clearly to both technical and non-technical stakeholders.
  • Exceptional communication, interpersonal, and presentation skills, with the ability to build rapport and trust with clients.
  • Strong negotiation and conflict resolution skills to manage client expectations and complex issues.
  • Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
  • Proactive problem-solver with a strong sense of ownership and accountability.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Leadership qualities with the ability to guide and mentor delivery teams.

Benefits

  • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
  • Unlimited PTO
  • Industry-leading gender-neutral parental leave
  • Paid Company Holidays
  • Paid Sick Time
  • Employee stock purchase program
  • Disability and life insurance
  • Employee assistance program
  • Gym membership reimbursement
  • Cell phone reimbursement
  • Numerous company-sponsored events, including regular happy hours and team-building events

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