RIVIA Mind

Holistic mental health treatment & wellness therapy for individual clients 18+ & couples. Teletherapy appts. available.

Mental Health Revenue Cycle / Medical Billing Coordinator

Medical Billing and CodingMedical Billing and CodingFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Connecticut + 4 moreAll locations: Connecticut, Florida, New Jersey, New York, Massachusetts

Posted

38 days ago

Salary

$40K - $50K / year

High School3 yrs expEnglish

Job Description

• Under the direct supervision of the Revenue Cycle Supervisor, the Revenue Cycle Coordinator serves as a key support role within the billing department. • This position contributes to claim processing, denial resolution, insurance follow-up, and patient invoicing. • It also plays a critical role in handling communication across billing channels, including emails, phone calls, and chat messages, with an emphasis on timely and professional follow-through. • The Coordinator leverages prior billing experience to help maintain accuracy, efficiency, and responsiveness across all core revenue cycle functions.

Job Requirements

  • Required: High school diploma or GED
  • Preferred: Associate's degree in medical office billing or related field
  • Three (3) or more years of experience in medical billing, including claim submission and insurance follow-up
  • Experience in remote healthcare customer service or patient support, including phone-based communication
  • Competent understanding and interpretation of Explanation of Benefits (EOBs)
  • Knowledge of EMR/EHR platforms (e.g., IntakeQ)
  • Data entry experience with strong attention to detail
  • Knowledge of insurance guidelines, including HMO/PPO, in-network/out-of-network (IN/OON) benefits, and Medicare rules
  • Proficiency with Google Suite and the ability to navigate multiple platforms (e.g., Salesforce, EMRs)
  • Intermediate computer skills and solid technical aptitude
  • Strong written and verbal communication skills; able to communicate professionally with patients, providers, and internal teams.

Benefits

  • 3 weeks of front-loaded PTO + 9 paid holidays
  • Annual office closure (Dec 25–Jan 1)
  • Annual Impact Days for volunteering or professional development
  • 401(k) with employer match
  • Referral bonus potential
  • Annual Flexible Benefit Reimbursement
  • Medical, dental, and vision insurance — with EAP and additional wellness programs
  • Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options
  • Bereavement leave (including pet bereavement)

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