RingCentral

A leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions.

Advanced Digital Engagement Account Executive

Account ExecutiveSalesFull TimeRemoteTeam 5,001-10,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

38 days ago

Salary

$235K - $300K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Evangelize RingCentral Advanced Digital Engagement solutions to customers, partners and internal stakeholders • Create, or assist with the development of, formal sales plans and proposals for assigned opportunities • Transfer industry, technical, and product knowledge to customers • Keep up-to-date on relevant competitive solutions, products and services • Perform comprehensive discovery sessions and solution-based presentations, based on advanced use cases and needs assessments, for customers and prospects remotely and in-person • Work with customers on appropriate expectations for the solution • Develop and maintain expert understanding of RingCentral Advanced Digital Engagement applications and products • Represent RingCentral at conferences, industry, and sales events when requested by department managers • Actively participate as an SME for digital engagement products and technologies, providing consultative support to other Sales team members • Provide direct support for the technical fulfillment of RFI’s, RFQ’s and RFP’s as needed • Responsible for continued education on the digital engagement products and underlying technologies and development of training materials and programming for the field sales team

Job Requirements

  • Minimum 3 years of experience with digital engagement tools
  • Ability to provide leadership to the RingCentral sales teams for digital and A.I. solutions (Intelligent Virtual Agents, Agent Assist Tools, and A.I. Intelligence)
  • Deep understanding of customer communication requirements for contact centers and other teams using digital engagement solutions
  • Ability to apply solutions and technology to business opportunities
  • Familiarity with RingCentral products or key competitor offerings is preferred
  • Fluent in English (written and verbal)
  • Strong curiosity, self-initiative, and commitment to continuous learning
  • Ability to teach and mentor other team members
  • Must be able to coordinate and work effectively across various functional teams
  • Willingness to take ownership of accounts and related actions
  • Excellent written and verbal communication, presentation, analytical, problem-solving, and interpersonal/negotiating skills
  • Ability to understand and communicate comprehensive, complex solutions and issues
  • Ability to complete job responsibilities with minimal supervision
  • Ability to work effectively on a remote basis
  • Advanced skills in sales discovery to foster successful sales cycles in complex opportunities
  • Experience using a storytelling presentation approach (real-world scenarios, value selling)
  • Technical knowledge proficiency and conceptual understanding of the product category
  • Experience working cross-functionally with marketing, product, and professional services to drive strategy
  • Bachelor's degree or equivalent work experience, with additional continuing educational achievements
  • Ability to spend up to 25-50% of time out of the office (days in the field)

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee 1:1 coaching, perks and discounts program

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