SeatGeek

Help the world experience more live.

Senior UX Designer, Shopping Experience

Full TimeRemoteTeam 501-1,000Since 2009H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

27 days ago

Salary

$130K - $188K / year

Bachelor Degree4 yrs expEnglish

Job Description

• Build on our vision and strategy for SeatGeek’s event screen experience, and define how millions of fans decide which seat turns into a lifelong memory • Alongside your engineering, product, and analytics counterparts, design and execute across a roadmap of small growth-focused wins and larger differentiated bets that improve our fan experience & create business impact • Blend user, data, and domain knowledge to identify opportunities and define intuitive user experiences that abstract away the complexity of ticketing • Stay on the bleeding edge of consumer shopping behavior and where AI & emerging technology is re-shaping how fans shop for tickets • Build and maintain strong relationships with clients, and internal marketing & operations teams, particularly in advocating for where new or improved content can redefine the fan experience in your area – think video, images, maps, view from seat etc. • Advocate for and act as an ambassador to the rest of the company for the event screen experience, evangelizing work and celebrating wins. Collaborate with other designers across the Fan Experience in terms of dependencies, opportunities, and influence on enterprise shopping use cases • Provide mentorship to early career designers, and contribute to enhancing our UX team culture and best practices

Job Requirements

  • 4+ years of relevant product design experience shipping impactful consumer products with exceptional UX at scale, ideally in marketplace & mobile contexts
  • Experience in both iterative, experiment-driven approaches as well as zero-to-one initiatives that have resulted in impact on business and customer outcomes
  • Strong customer empathy and a tasteful eye for great design & UX
  • Excellent communication and storytelling skills, matched with proficiency in modern prototyping tools like Figma, Loveable, or Claude to communicate ideas effectively
  • A strong fluency of data. You are equally at home diving into UX research and collaborating with analysts to get the insights you need to make decisions and inform your designs
  • Proven ability to lead cross-functional teams toward ambitious goals with urgency
  • A demonstrated curiosity in new technologies and how they can solve user problems in new ways
  • Experience with consumer platforms and use cases is a requirement
  • Ideally, experience with leveraging video, images, or user-generated content to create great user experiences

Benefits

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching
  • Student loan matching program
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building, reproductive health services and Gender-affirming care
  • $500 per year for wellness expenses
  • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
  • $120 per month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

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