• Serve as the primary point of contact and strategic lead for assigned mid- to enterprise-sized client accounts. • Build and maintain strong, long-term client relationships by developing a deep understanding of client objectives, challenges, and digital ecosystems. • Lead account strategy development, including annual digital roadmaps, budgets, and growth plans aligned to client initiatives. • Identify, qualify, and drive account expansion opportunities, including cross-sell and upsell of Ntara’s services and solutions. • Support Ntara’s New Business team by assisting with prospect qualification, solution development, and closing net-new client opportunities. • Translate complex client needs into clear solution approaches, partnering with internal subject matter experts across technology, data, and marketing disciplines. • Lead the creation of proposals, contracts, statements of work, and requirements documentation, ensuring accuracy and alignment with client expectations. • Present strategic recommendations and solution concepts to C-level and VP-level stakeholders in a clear, compelling manner. • Maintain involvement across the entire engagement lifecycle, ensuring continuity from sale through delivery and ongoing optimization. • Set, manage, and proactively communicate scope, timelines, risks, and expectations with both clients and internal teams. • Act as the internal client advocate, aligning cross-functional teams and driving accountability to deliver high-quality outcomes. • Partner with project management and delivery teams to ensure proper resourcing, issue resolution, and successful execution. • Facilitate regular client touchpoints, including status updates, business reviews, and strategic planning sessions. • Contribute insights from client engagements to help evolve Ntara’s service offerings and go-to market strategies. • Stay current on digital trends, platforms, and best practices to advise clients with confidence and credibility. • Travel up to 25% as needed to support client relationships and business development efforts.