Zayo Group

Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.

Senior Account Director

Full TimeRemoteTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

16 days ago

Salary

$108.9K - $136.1K / year

Bachelor Degree10 yrs expEnglish

Job Description

• Lead strategic account planning for greenfield accounts (Hunting) and ensure the delivery of customized solutions aligned with client objectives. • Act as the primary point of contact for clients, managing day-to-day operations, addressing issues, and providing strategic guidance. • Identify new revenue opportunities within existing accounts and develop new business relationships within the hyperscale telecom market. • Drive complex sales cycles from qualification to closing, including solution design, proposal creation, negotiation, and contract execution. • Collaborate with cross-functional teams (engineering, product, marketing) to deliver innovative solutions that meet client needs. • Develop long-term strategies for key accounts and align company offerings with clients’ business objectives. • Ensure client retention and satisfaction while growing revenue in existing accounts. • Monitor market trends and competitor activities to identify new business opportunities and maintain competitive advantage. • Work closely with internal stakeholders (solutions engineering, delivery, legal, product, and finance teams) to ensure successful implementation of client solutions. • Provide insights and feedback to product and service development teams to enhance offerings based on client feedback and market trends. • Build long-lasting relationships with key stakeholders in client organizations, ensuring their needs and expectations are understood and met. • Organize and attend client meetings, conferences, and industry events to build networks and deepen relationships. • Address escalated issues, provide solutions, and maintain a high level of client satisfaction throughout the partnership. • Monitor account performance, track KPIs, and report progress to senior management. • Provide regular updates on account health, revenue forecasts, and opportunities to senior leadership. • Utilize CRM systems to track sales activities and ensure accurate reporting.

Job Requirements

  • Bachelor’s degree in Business, Telecommunications, Engineering, or a related field.
  • Minimum of ten (10) years of experience in Telecom sales – Enterprise or Wholesale.
  • Proven track record of successful hunting and driving business growth.
  • Experience working with senior executives and leading cross-functional teams.
  • Strong understanding of telecom infrastructure, IP services, and the security vertical.
  • Excellent negotiation, presentation, and communication skills.
  • Ability to analyze market trends and competitive intelligence to drive strategic decision-making.
  • Ability to manage multiple projects and accounts simultaneously while meeting deadlines.

Benefits

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

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