• Provide dedicated support to local channel partners and their advertising partners • Review marketing materials against an established set of guidelines and brand standards • Communicate results of the review to advertisers • Work with many clients and customers (primarily via phone, chat, and email) to understand their marketing needs • Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided • Coach customers and advertising partners in creating and submitting brand-enhancing content and program-abiding documentation • Collaborate with team • Participate in idea-sharing and brainstorming sessions • Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers • Perform website functionality checks • May perform quality control checks to ensure accuracy and compliance with program guidelines