• Assess the client’s current production environment, identify operational risks and process gaps, and implement a scalable, business-aligned PAM/identity framework that strengthens control, reduces operational friction, and supports long-term operational resilience. • Work closely with business and technology leaders to drive PAM and identity initiatives that directly support production operations, ensuring access processes are efficient, sustainable, and aligned to the organization’s operating model. • Evaluate existing identity and privileged-access operating models — from access request flows and lifecycle processes to role structures, separation of duties, and certification cycles — identifying where the client’s production operations can be strengthened, streamlined, or matured. • Design and evolve privileged access and identity solutions that not only meet security requirements but also fit seamlessly into the client’s day-to-day operational model, producing actionable architectures and frameworks that elevate production reliability and accountability. • Build automated, self-service, and resilient privileged access and identity capabilities that reduce manual workload, enhance operational consistency, and minimize disruption across production environments. • Implement customizations to address customer business requirements. • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, server, and network. • Collaborate with various stakeholders, including IT teams, security teams, and business units, to implement effective and efficient identity and access management solutions. • Provide engineering support for complex and recurring incidents related to IAM platforms and perform root causes analysis in accordance with customer policies and standards. • Responsible for the standards, design, and operation of Sailpoint, BeyondTrust, CyberArk and related environments.