NetVendor
We help property managers save time, reduce vendor risk, and optimize maintenance operations.
Director of Revenue Operations
Location
United States
Posted
28 days ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Own HubSpot architecture across the full revenue lifecycle, including Sales, Marketing, and Customer Growth.
• Design, build, and maintain workflows, automations, integrations, and data models that scale with revenue and team growth.
• Ensure systems are practical, usable, and aligned to how revenue teams actually operate.
• Help define the roadmap for how Revenue Operations scales as NetVendor grows, including when additional tooling or support may be required.
• Own GTM reporting and dashboards across pipeline, bookings, renewals, and expansion.
• Ensure revenue leaders have timely, accurate visibility into pipeline health and performance.
• Own forecasting process execution and operational support (methodology defined by leadership).
• Establish data hygiene and governance practices that balance accuracy with speed.
• Document and communicate changes to revenue systems and processes to ensure adoption and consistency as the organization scales.
• Optimize end-to-end revenue processes to support pipeline creation, deal execution, onboarding, renewal, and expansion.
• Partner with the CRO on territory design and routing.
• Provide analytical models, insights, and operational support to inform sales compensation plans, quota setting, and capacity planning; administer compensation plans and tooling once decisions are finalized.
• Identify friction points for revenue teams and proactively improve workflows to increase efficiency and effectiveness.
• Own lead and account routing logic and automation to ensure timely, accurate handoffs across the revenue team.
• Own the architecture and integration of NetVendor’s revenue technology stack, ensuring tools work together effectively across prospecting, selling, and customer growth, with HubSpot as the system of record.
• Identify and implement additional tools and technologies needed to orchestrate a scalable, modern revenue operation as NetVendor grows.
• Bring forward modern GTM technologies that improve prospect insight, prioritization, and execution.
• Apply automation and AI to enhance: Prospect enrichment and context, Lead and account prioritization, Rep productivity and focus.
• Own reporting and operational support for customer onboarding, renewals, expansion, and cross-sell.
• Partner with Customer Growth leadership to ensure visibility into account health, retention trends, and growth opportunities.
• Collaborate cross-functionally with Finance, Customer Support, and other departments to ensure alignment on revenue operations processes, data integrity, and business objectives.
• Ensure post-sale data and processes integrate cleanly with pre-sale revenue systems.
Job Requirements
- 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within a B2B SaaS environment
- Proven experience owning and scaling a CRM-driven revenue system, with HubSpot as the system of record
- Strong track record designing and operating revenue processes that support pipeline creation, deal execution, renewal, and expansion in a growing sales-led organization
- Experience building and maintaining GTM reporting and dashboards that provide clear, actionable visibility into pipeline and performance
- Demonstrated ability to balance rigor and speed—driving data accuracy and operational discipline without slowing the business down
- Hands-on experience architecting a modern revenue technology stack across CRM, prospecting, enrichment, automation, and conversation intelligence tools
- Familiarity with AI-enabled GTM tools and workflows (e.g., Clay, enrichment platforms, intent data, GTM AI) and a practical mindset for applying them to improve rep productivity and effectiveness
- Strong analytical skills with the ability to translate complex data into clear insights and recommendations for revenue leadership
- Comfortable partnering closely with senior revenue leaders and operating as a trusted, solution-oriented thought partner
- Experience operating as a solo or early RevOps leader, with the judgment to know when and how the function should scale
Benefits
- Medical, dental, and vision insurance
- HSA, FSA, and DCFSA
- Long- and short-term disability insurance
- Free basic life insurance
- Generous paid time off policy
- Paid holidays: 7 per year + 1 floating holiday
- Maternity Leave
- 401(k) with company match
- Employee Assistance Program