Abridge
Get more from medical conversations. Our AI-powered solutions help providers & patients follow through with next steps.
Commercial Insights Manager
Location
United States
Posted
38 days ago
Salary
$143.7K - $198K / year
Bachelor Degree4 yrs expEnglish
Job Description
• Develop Deep Market & Workflow Understanding: Build a strong understanding of the healthcare market, including buyer and user needs, care delivery models, and how technology fits into real clinical workflows across settings and specialties.
• Evaluate Competitive Solutions Through a Product Lens: Analyze Abridge and competitive offerings to identify meaningful points of differentiation, strengths, and gaps, with a particular focus on real-world workflow impact rather than surface-level feature comparisons.
• Identify and Close Market Knowledge Gaps: Proactively surface gaps in understanding related to users, buyers, clinical workflows, or emerging market dynamics, and design research approaches to address them through primary and secondary research.
• Inform Product Strategy and Prioritization: Partner closely with Product Managers to ensure market and workflow insights inform roadmap decisions, product prioritization, and differentiation strategy.
• Produce Clear, Durable Insight Artifacts: Create and maintain well-organized documentation such as market overviews, competitive evaluations, and research summaries that enable Product and cross-functional partners to apply insights consistently over time.
• Support Executive-Level Market Understanding: Contribute to executive-facing summaries on the market landscape, emerging themes, and implications for product strategy and differentiation.
• Collaborate with Commercial Insights & Enablement Partners: Work closely with the Market Insights & Intelligence Manager to ensure upstream market and product insights can be translated into competitive intelligence, enablement assets, and go-to-market narratives where appropriate.
Job Requirements
- 4+ years of experience in market insights, product research, competitive analysis, or related roles within healthcare or health technology.
- Deep, practical understanding of clinical workflows and how care is delivered across different specialties, care settings, and EHR environments.
- Experience partnering closely with Product Management or clinical product teams to influence roadmap and prioritization decisions.
- Strong qualitative and quantitative research skills, including user interviews, workflow analysis, and synthesis of complex, ambiguous inputs.
- Ability to evaluate software products through the lens of real-world workflow impact and clinical adoption.
- Exceptional ability to synthesize complex information into clear, structured insights that influence strategic decisions.
- Strong written and verbal communication skills, with comfort presenting to senior and executive audiences.
- Highly organized, proactive, and comfortable operating in ambiguous problem spaces.
- Fluency in Notion and interest in applying generative AI tools to research, synthesis, and documentation workflows.
Benefits
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
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