• Serves as a subject matter resource for the designated Patient Billing function and demonstrates accountability in delivering accurate work within established timelines. • Maintain organized documentation, standard operating procedures (SOPs), and/or checklists of all billing tasks and requirements to ensure consistency and efficiency. • Demonstrate the ability to consistently meet deadlines while managing multiple priorities in a fast-paced, evolving environment. • Follow established billing processes and procedures as outlined in SOPs and supporting checklists. • Proactively identify opportunities for process improvement while ensuring compliance with company standards. • Work collaboratively and maintain a positive, team-oriented attitude when partnering with other departments. • Support additional billing and cross-functional projects as needed, demonstrating flexibility and ownership from start to finish.