• Lead a team of engineers across several products and codebases, breaking down work and driving delivery of high-quality, performant solutions. • Own technical direction and standards, driving a strong culture of automated testing, observability, and operational excellence through activities such as hands-on code review. • Address urgent customer needs by triaging and solving Support tickets, balancing short-term fixes with resolving the deeper root causes. • Partner with Product and Design to ensure the team is always working on the most valuable problems, identifying the simplest viable solution to quickly deliver customer impact. • Deliver functionality that is immediately useful, then guide iterative improvements to expand customer value over time. • Identify risks, technical debt, and architectural concerns early, and make pragmatic decisions about when to invest vs. move fast. • Communicate clearly with stakeholders about scope, tradeoffs, timelines, and expectations—from Support issues to new product features. • Present and document significant architectural shifts to Engineering leaders, and regularly communicate performance to ensure system architecture addresses customer and HappyCo needs. • Lead sprint planning, daily technical discussions, and other delivery rituals with the Product Manager and Design Lead.