• Partner effectively with customers and key stakeholders, including Human Resources, Employee-Labor Relations, Legal Counsel, Global Security Services, Global Ethics & Compliance teams and others to ensure inquiries, concerns, consultations, investigation findings and follow-on actions are documented in appropriate tools and systems of record consistent with internal standards and with a clear focus on data integrity, a commitment to confidentiality and discretion, and a commitment to customer service. • Evaluate, triage, and refer/assign matters received through the Speak Up process, including through our various systems and tools • Manage and provide input on matters where appropriate consistent with organizational processes, goals, and values • Assist in the development, implementation, enhancement and maintenance of Case Management processes, harmonization efforts, standard work and other documentation • Promote knowledge and understanding of RTX and Raytheon policies and processes through coaching, presentations, and training • Perform other duties as assigned