• Provide system configuration for managed care payment systems (QNXT) • Ensure system configuration consistency across core applications • Participate in vendor management discipline • Assist IS leadership in governance and monitor applications • Collaborate with stakeholders to resolve software functionality issues • Conduct advanced research on software enhancements • Develop and maintain systems and users documentation • Administer user security access for software applications • Participate actively in department meetings and workgroups • Maintain working relationships with vendors to address system functionality gaps