Snyk

Trust AI at full speed.

Senior Technical Success Manager, Spanish Speaking

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2015Company SiteLinkedIn

Location

Texas

Posted

25 days ago

Salary

$119K - $148.8K / year

Bachelor Degree5 yrs expSpanishEnglishJenkins

Job Description

• Define near, mid, and long-term strategies for LATAM enterprise customers, ensuring they realize full value across their Application Security workflows. • Build and foster trusted relationships with stakeholders across Mexico, Colombia, Chile, Argentina, and beyond, driving adoption and retention through local cultural alignment. • Design and execute customized onboarding programs that help customers achieve their security goals, accounting for regional compliance and infrastructure nuances. • Advocate internally for the specific needs of the LATAM market, working with Product and Sales to ensure our roadmap reflects regional requirements. • Facilitate Strategic Business Reviews (QBRs) in both Spanish and English, using data-driven storytelling to demonstrate ROI and justify security investments to regional C-suites. • Mobilize internal and external resources to navigate technical and bureaucratic barriers to adoption in complex regional environments.

Job Requirements

  • 5+ years in a customer-facing technical role, successfully engaging with executives and technologists in the LATAM Enterprise space
  • Native or near-native Spanish and professional English proficiency
  • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code)
  • Proven record of leading technical or engineering programs and building business cases for digital transformation
  • Exceptional communication skills with the ability to handle objections and influence stakeholders within the specific hierarchy and business etiquette of Latin American corporations
  • Ability to thrive in a collaborative, fast-paced environment while managing customers across multiple time zones (from GMT-6 to GMT-3)

Benefits

  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

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