• Update and maintain a collaborative solutions-based framework of websites and portals in a Microsoft SharePoint environment. • Perform SharePoint administrative functions to include task execution using Central Administration and PowerShell. • Support the installation, configuration, security, operation, and maintenance of servers, equipment, and software related to SharePoint infrastructure. • Maintain and administer multiple Microsoft SharePoint Enterprise Farms (DEV, SAT, PROD) including daily monitoring of event logs, troubleshooting and performance analysis to monitor overall health. • Perform system administrative activities such as SharePoint and .Net Framework patching, and monitoring SharePoint content databases. • Implement best practices for security and server performance or optimizations. • Support on-call, after hours troubleshooting and service restoration activities. • Support site setup, permission management, troubleshooting, and service requests for customers, content managers and knowledge managers. • Work closely with customers to handle service request inquiries and problems, including working break/fix incident tickets and monitoring SharePoint related ticket queues in ServiceNow. • Work closely with SharePoint developers to maintain, correct and improve SharePoint capabilities. • Perform advanced scripting to include, but not limited to, Windows PowerShell.