• Inbound & Outbound Engagement: Split your time between responding promptly to inbound leads (demo requests, chat, forms, events) and proactively reaching out to targeted accounts and customers to create new opportunities. • Discovery & Prioritization: Run structured discovery conversations to assess fit, uncover testing needs, and prioritize leads using firmographic and behavioral data from tools like Chili Piper. • Meeting Booking & Handoff: Book qualified meetings and ensure a smooth handoff to Account Executives with detailed, context-rich notes in Salesforce. Collaborate closely with AEs to align on qualification and conversion outcomes. • Performance Ownership: Own your performance across engagement, conversion, and pipeline contribution—tracking trends, sharing insights, and refining your outreach strategy. • CRM Management: Maintain accurate, up-to-date CRM records to ensure visibility, forecasting accuracy, and seamless team collaboration. • Experimentation & Optimization: Continuously test messaging, channels, and workflows to improve both inbound and outbound performance. • Marketing Collaboration: Partner with Marketing to share feedback on lead quality, persona fit, and campaign effectiveness, helping improve our overall GTM strategy. • Tool & Process Execution: Leverage our GTM toolset—including Salesforce, Chili Piper, HubSpot, Slack, and Clearbit—to operate efficiently and effectively.